Terms of Service

Effective date: 26 March 2025

Operator: Prizelonvak, Shop L2/345 Bourke St, Melbourne VIC 3000, Australia. Email: contact@prizelonvak.world. Phone: +61396713833.

These Terms of Service (“Terms”) govern access to and use of the website https://prizelonvak.world/ (the “Site”) and the purchase of goods offered through it, including the Actyvera dietary supplement (“Products”). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.

1. Eligibility and capacity

You must be at least eighteen (18) years old and capable of entering a binding contract under Australian law. If you use the Site on behalf of an organisation, you represent that you are authorised to bind that organisation.

2. Informational nature of the Site

Content on the Site is provided for general information about Products and our company. It is not medical advice. Dietary supplements are not medicines. Always read the label and follow directions for use. If symptoms persist, talk to your health professional. We do not warrant that any particular outcome will result from your use of any Product.

3. Orders and contract formation

Product listings and prices are invitations to treat. You submit an offer when you complete a checkout or order process in accordance with instructions we provide. A contract is formed when we accept your order by sending a confirmation email or by dispatching goods, whichever occurs first. We may decline orders that appear fraudulent, incomplete, or outside our delivery area, or where stock is unavailable.

Prices are displayed in Australian dollars (AUD) unless stated otherwise and include GST where applicable. We may correct pricing errors before acceptance; if an error is obvious and you could reasonably have noticed it, we may cancel the order and refund any payment.

4. Payment

Payment methods are those we make available at checkout. You authorise us and our payment service providers to charge your selected payment method for the total amount including applicable taxes and shipping. You represent that you are authorised to use the payment method. We do not store full card numbers on the Site; payment processors handle card data subject to their privacy and security terms.

5. Shipping and delivery

We ship within Australia to addresses you provide. Delivery times are estimates and depend on carriers, weather, and public holidays. Risk of loss passes to you when the goods are delivered to the address you specified or collected by a carrier on your behalf. You must provide accurate delivery information. Additional charges may apply if you request redelivery due to incorrect details.

6. International visitors

The Site is intended primarily for customers in Australia. If you access the Site from outside Australia, you are responsible for compliance with local laws. We do not ship to all countries; if international shipping is offered in future, separate terms may apply.

7. Intellectual property

All text, graphics, logos, layout, and software on the Site are owned by us or our licensors and are protected by copyright and intellectual property laws. You may view and print pages for personal, non-commercial use. You may not copy, scrape, mirror, or exploit the Site for commercial purposes without our prior written consent.

8. Acceptable use

You must not use the Site to upload malware, attempt unauthorised access, interfere with security, harvest personal data of others without consent, send spam, or engage in conduct that violates law or third-party rights. We may suspend access where we reasonably suspect abuse.

9. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these Terms limits those rights. See our Return Policy for practical steps.

10. Disclaimer of warranties (non-ACL)

To the maximum extent permitted by law and except as required by the Australian Consumer Law, the Site and Products are provided “as is” without warranties of any kind, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose.

11. Limitation of liability

To the maximum extent permitted by law, including the Australian Consumer Law, our total liability for any claim arising from these Terms or the Site (other than liability that cannot be excluded) is limited to the greater of (a) the amount you paid us for the relevant Product in the twelve (12) months before the claim, or (b) AUD $100. We are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill, except where such limitation is prohibited by law.

12. Indemnity

You agree to indemnify and hold harmless Prizelonvak and its officers from claims, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Site, or violation of law, except to the extent caused by our gross negligence or wilful misconduct.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy. Cookies are described in our Cookie Policy.

14. Force majeure

We are not liable for delay or failure in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, pandemics, supply shortages, or failures of transport or telecommunications networks.

15. Termination

We may terminate or suspend access to the Site at any time without notice for conduct that we believe violates these Terms or is harmful to other users or us. Provisions that by their nature should survive (including intellectual property, limitation of liability, and governing law) will survive termination.

16. Governing law and jurisdiction

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia. If you are a consumer, you may also have rights under mandatory consumer protection laws in your place of residence.

17. Changes

We may amend these Terms by posting an updated version on the Site with a new effective date. Material changes may be highlighted on the homepage. Continued use after the effective date constitutes acceptance where permitted by law.

18. Contact

Questions about these Terms: contact@prizelonvak.world or +61396713833.